I am aware of their issues and our only goal is to get them happy! I will schedule someone to go there in the next two weeks. We have had them on the schedule hoping to be in the area it just isn't happening.
Complaint: [redacted]
I am rejecting this response because:The paint wasn't messed up until the workers fixed the problem, which was under warranty. Once again the warranty work isnot being fulfilled. The job takes a little more than 10 minutes. This could have been avoided if the contractor would havesent the paint with the workers the first time. He had the paint colors/numbers because he was the contractor that workedon the house from the beginning. The issue is not the money it's the principle. I am sure that you pay your contractor morethan $20.00.
Regards,
[redacted] & [redacted][To assist us in bringing this matter to a close, the consumer must give a reason why they are rejecting the response. If the consumer does not provide a reason the complaint will be closed Answered]
The Cavco crew came to our home and fixed issues but still needed to paint trim around windows. I sent an email to the contractor with the name of the color for the trim along with the color number on Thursday morning. I didn't hear anything back from them as of today. I heard from the sales person Eddie T[redacted] in an email saying that he had a meeting with the contractor, it was the same morning that I sent the information to the contractor, saying that they wanted a picture of the color of the trim. I emailed him back letting him know that I had emailed the contractor earlier with the color information and I also included the same information on Eddie's email. As of today I still have not heard back from Eddie either.
Complaint: [redacted]
I am rejecting this response because:
Regards,
[redacted] & [redacted][To assist us in bringing this matter to a close, the consumer must give a reason why they are rejecting the response. If the consumer does not provide a reason the complaint will be closed Answered] Is the company going to reimburse us for the labor? We have very busy schedules and would have to take time off from work to paintit ourselves.
[A default letter is provided here which indicates your acceptance of the business's...
response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. As long as it includesfixing or replacing the microwave also.
Regards,
[redacted] & [redacted]
I am aware of their issues and our only goal is to get them happy! I will schedule someone to go there in the next two weeks. We have had them on the schedule hoping to be in the area it just isn't happening.
We will be replacing the microwave on our visit. Thank You Eddie
Complaint: [redacted]
I am rejecting this response because:The paint wasn't messed up until the workers fixed the problem, which was under warranty. Once again the warranty work isnot being fulfilled. The job takes a little more than 10 minutes. This could have been avoided if the contractor would havesent the paint with the workers the first time. He had the paint colors/numbers because he was the contractor that workedon the house from the beginning. The issue is not the money it's the principle. I am sure that you pay your contractor morethan $20.00.
Regards,
[redacted] & [redacted][To assist us in bringing this matter to a close, the consumer must give a reason why they are rejecting the response. If the consumer does not provide a reason the complaint will be closed Answered]
The Cavco crew came to our home and fixed issues but still needed to paint trim around windows. I sent an email to the contractor with the name of the color for the trim along with the color number on Thursday morning. I didn't hear anything back from them as of today. I heard from the sales person Eddie T[redacted] in an email saying that he had a meeting with the contractor, it was the same morning that I sent the information to the contractor, saying that they wanted a picture of the color of the trim. I emailed him back letting him know that I had emailed the contractor earlier with the color information and I also included the same information on Eddie's email. As of today I still have not heard back from Eddie either.
Complaint: [redacted]
I am rejecting this response because:
Regards,
[redacted] & [redacted][To assist us in bringing this matter to a close, the consumer must give a reason why they are rejecting the response. If the consumer does not provide a reason the complaint will be closed Answered] Is the company going to reimburse us for the labor? We have very busy schedules and would have to take time off from work to paintit ourselves.
I will contact the contractor to respond quickly. Thanks Eddie
[A default letter is provided here which indicates your acceptance of the business's...
response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. As long as it includesfixing or replacing the microwave also.
Regards,
[redacted] & [redacted]