Cavallo Painting & Decorating

I received a call on 8/18/from Paulette stating B [redacted] will call me the next day to verify the shipment of the replacement mattressI have not heard from B [redacted] since, and I have not received the replacement mattress I was promisedI emailed B [redacted] yesterday and the response I received was that the message will be passed alongIt has been daysB [redacted] does not seem interested in resolving the complaint, and does not back their warranties in any way, completely neglecting the poorly manufactured foam mattress they sold me

We called our customer ID of [redacted] and are sending out a new mattressin to daysPlease acknowledge receipt of this emailSaul B***

We called our customer ID of [redacted]. and are sending out a new mattressin 2 to 3 daysPlease acknowledge receipt of this emailSaul B[redacted]

I received a call on 8/18/15 from Paulette stating B[redacted] will call me the next day to verify the shipment of the replacement mattress. I have not heard...

from B[redacted] since, and I have not received the replacement mattress I was promised. I emailed B[redacted] yesterday and the response I received was that the message will be passed along. It has been 8 days. B[redacted] does not seem interested in resolving the complaint, and does not back their warranties in any way, completely neglecting the poorly manufactured foam mattress they sold me.

We replaced his mattress