Castro Mechanical Reviews (3)
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Castro Mechanical Rating
Description: PLUMBING CONTRACTORS, HEATING & AIR CONDITIONING
Address: 33 Wingate Rd, Valley Stream, New York, United States, 11581
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www.castromechanical.com
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Review: In january 2016 mr c[redacted] came to my home to carry out repairs on my boiler, he askef fo $60 tobuy a part, I have not seen him since. I have called and texted asking for my money bak. But to no avail. Please helpDesired Settlement: Full return of my $60. Please,
Review: We called several plumbers to fix our dryer on Monday * and Tuesday * January. Castro Mechanical quoted us a price of $85, and a plumber came on Tuesday * January. He taped the old exhaust pipe back to the dryer and wall, taking about 15-20 minutes, and asked for $240 for this work. When my wife refused to pay this high price and talked to his [redacted], the [redacted] reduced the price to $145. We still think that we were overcharged. I called the plumber's office on Friday **, Monday **, and Tuesday ** January, and was told each time that the [redacted] would call me back the same day, which she never did. We would like to get a refund of $60 since we do not think that any increase in the price from the originally quoted price is justified for the work that was done.Desired Settlement: We would like to get a refund of $60 since we do not think that any increase in the price from the originally quoted price is justified for the work that was done.
Business
Response:
I have been trying to fill out my statement for this complaint that is on my business which has nothing to do with me I do sub work for another company called l and s sewer and drain they have there info on my bill to do keep there business clients to call then . and the company use my ticket which is wrongfully put me as a bad company and I'm in the process of termination with with this company they are constantly causing me issues and this is a very big one to me I have pride in my business and I don't ever plan on getting complaints .. This complaint is very upsetting .. Please tell me what I could do to resolve this problem and this whole complaint has to do with a price they set on there jobs and didn't agree with the price of a service charge and a hourly rate to reattached and secure a dryer duct vent comming out of a gas dyer I don't need a f rating on a new business that I'm trying to make well succesful the address of the complaint for my company is wrong they used [redacted] Castro Castro Mechanical
Consumer
Response:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have no way of evaluating whether the person who came to our house was working for Castro Mechanical or another company.
Sincerely,