Cash Tax & Accounting

My husband visit this office to get an estimate on the tax preparation I didn't authorized and my husband or I signed any contract or were told verbally that if we didn't follow up to do the taxes with them I was going to get a charge of $All the documents are under my name and I didn't visit their office or had any sort of contact with suchI tried to call them to removed this charge but I have been ignored for times

My husband visit this office to get an estimate on the tax preparation I didn't authorized and my husband or I signed any contract or were told verbally that if we didn't follow up to do the taxes with them I was going to get a charge of $All the documents are under my name and I didn't visit their office or had any sort of contact with suchI tried to call them to removed this charge but I have been ignored for times