Cash 4 You

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Good morning,I would like to recant my complaint against Life Water Ionizers, that I filed on 5/27/ I had a discussion with the Manager, [redacted] The Company provide me an additional filter which appears to have the Life Water Ionizer working [redacted] assures me that if it does not work, she will reimburse my money.While I will always be unsatisfied with their Customer Service and the way they treat customers after the sale, the machine seems to be working at this time.Thank You for your expedient assistance in this matter.Sincerely, [redacted] Regards, [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
Regards,
*** ***

Our notes indicate that the customer did not want to do trouble shooting over the phone, but wanted to send the unit in for inspection. For his convenience, a call tag was issued and our warranty center was awaiting the arrival of the unit. We offer a day trial. With the order
date set at 12/4/17, the unit would be out of the trial period, but we are willing to accept the return back for a refund according to the return provisions or we can replace the unit with a brand new one, if the customer is not satisfied. We apologize for any miscommunication and hope the resolutions offered will be satisfactory to the customerTell us why here

[redacted] was refunded in August and emailed and phoned with the confirmation number.  Credit cards can take up to 14 days to show a credit on a statement.  We apologize for any inconvenience that the customer experienced, but feel this is not a valid complaint since the refund was...

completed, the customer was notified and we have no control over how credit cards process refund credits.

Dear [redacted]We did issue your refund through [redacted] last month and I contacted [redacted] and they emailed you directly.  The issue appears to be that your credit card companyhas not issued the credit to your account or it could be on you current statement.Here is what the Account Manager at [redacted] emailed me:Hello Rick,I confirmed with the [redacted] C/B department, funds where returned back to the buyer credit card company last month.  I have emailed the buyer and asked her to contact her credit card company to confirm.Here is the transaction number for the refund [redacted]If you have further questions please feel free to contact me.Best regards[redacted]Merchant Account Manager[redacted]

As a
courtesy to our customers, we offer financing in order to create an affordable
way for anyone to be able to own and enjoy our water ionizers Due to the
nature of the financing, there are fees and stipulations that include the unit
not being eligible for
our trial period In order to make this very clear
to the customer without any confusion, we do include a cover letter that goes
over this specific issue This signed agreement is included
In
regards to the water ionizer being wet, all water ionizers are tested before
being sent out The ionizer is fitted with brand new inner filters after
it is tested and the unit is drained This is an industry wide "good practices" standard,
so that every unit that is shipped out is calibrated and performing at it's top
performance for the client's specific water quality
Six
days after receiving the unit, Mr[redacted] voiced his concerns about the wet unit
The water ionizer that Mr[redacted] received was not used, but as a courtesy,
we shipped him another unit
Life
Ionizers manufactures and distributes the highest quality units on the
market We pride ourselves in creating a happy, healthy experience,
so we are open to waiving the "no return" clause for his finance purchase, so if Mr[redacted] would still like to return his unit, we
can accept the unit back with the standard return policy of 15% processing fee
and shipping fees subtracted. He will need to email us and request a new RA form
Sincerely,Life Ionizers

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint...

resolved.
Good morning,I would like to recant my complaint against Life Water Ionizers, that I filed on 5/27/16.  I had a discussion with the Manager, [redacted].  The Company provide me an additional filter which appears to have the Life Water Ionizer working.  [redacted] assures me that if it does not work, she will reimburse my money.While I will always be unsatisfied with their Customer Service and the way they treat customers after the sale, the machine seems to be working at this time.Thank You for your expedient assistance in this matter.Sincerely,[redacted]   Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
I did not receive a refund.  Attached is a copy of my [redacted] statement showing transactions December 7, 2017 through March 7, 2018.  As you can see on 12/23/18, I was charged $2,497.00 for an ionizer I never received and there was NO REFUND issued at all.  Your reference number does not exist.Please do the right thing and issue my refund.
Regards,
[redacted]

Dear Revdex.com, [redacted] purchased her system through an organization that set up a group buy for its members. In the presentation that she watched before buying, it specifically states that they had a 30 day period to return their machine with the normal return and processing fees. [redacted]...

requested a refund on a used machine well past her 30 day return period.. Even though she was well past the return period we were considerate of [redacted]’s request and sent her the paperwork for a refund on her machine, which she agreed to, and signed, and we have on file.  Her refund was issued last month. We have fulfilled our agreement with [redacted] at this point. From the site she ordered from:   "EXCLUSIVE GROUP BUY INCENTIVES (only this month) ·         Wholesale price (up to $1,500 off!) ·         LIFETIME warranty on parts and labor on models M9 and above ·         Chlorine-removing showerhead filter ($39 value) ·         How to Eat Right In the Real World ·         Life Ionizer book on how to use alkaline and acid water for a healthy lifestyle BUY LIFE IONIZERS® WITH CONFIDENCE ·         30 Day money back guarantee* ·         Lifetime warranty on parts and labor for high end LIFE Ionizers" Additionally the information below is on the website she purchased through: *Normally, LIFE does not provide a return policy when equipment is purchased at wholesale price. For (omitted) customers only, LIFE is providing a 30-day return policy with a 15% restocking fee plus shipping." Sincerely Life Ionizers

Dear Revdex.com This refund was already done on February 17 through [redacted] with the following transaction code:  [redacted] We do not have a [redacted] here, so it sounds like the customer was calling the wrong number and that led to the confusion.  Because the refund was already...

processed over two weeks ago, this complaint is invalid and we ask that it not be posted to our profile.Sincerely,[redacted]

I applied online n was approved went to the store then was asked for three months of statements in the email I received just asked to bring most recent, asked to used computer to print out pay stubbs their system won't let you on [redacted]
Came in next day brought stubbs n still need bank statements, if that is not enough after all that I was told that they do not loan money to people who work for an [redacted] yet it accept it online yest no where it states that