Thank you for your consideration in re-opening the complaint filed against Able Moving and StorageCustomer Name: Mrs [redacted] Complaint ID: [redacted] Below is Able Moving and Storage response to the complaintHere at Able Moving and Storage we strive to achieve customer satisfaction to the fullestThe customer made a reservation for there move on October 29th The customer called and requested a refund thru their original sales repIn which time the sales rep informed the customer that the accounting department will contact the customer to verify the customer's account information to properly credit the funds.The accounting department made several attempts to contact the customer with no successOn November 10th the accounting department attempted to reverse the deposit into her card but were unable to because customer had disputed the deposit with their credit card We would love the correct information to properly credit the customer's deposit.Patrick A Golden, PresidentAble Moving & Storage Corp [redacted] ###-###-#######-###-#### [redacted] ***
Thank you for your consideration in re-opening the complaint filed against Able Moving and StorageCustomer Name: Mrs [redacted] Complaint ID: [redacted] Below is Able Moving and Storage response to the complaintHere at Able Moving and Storage we strive to achieve customer satisfaction to the fullestThe customer made a reservation for there move on October 29th The customer called and requested a refund thru their original sales repIn which time the sales rep informed the customer that the accounting department will contact the customer to verify the customer's account information to properly credit the funds.The accounting department made several attempts to contact the customer with no successOn November 10th the accounting department attempted to reverse the deposit into her card but were unable to because customer had disputed the deposit with their credit card We would love the correct information to properly credit the customer's deposit.Patrick A Golden, PresidentAble Moving & Storage Corp [redacted] ###-###-#######-###-#### [redacted] ***