Cartrawler

To Whom it may concern,Please, provide us with relevant reservation number or case number and we will be able to check everything on our system.Thank you.Kind regards,[redacted]Customer Support RepresentativeCarTrawler

Dear client,May we know the booking number of the car reservation so we can check.regards,[redacted]Customer Support Representative

Thank you for contacting us earlier regarding our mutual customer [redacted]'s Complaint.As discussed, [redacted] made the booking online. In the terms and conditions, which she agreed to, it stated that the agent at the rental desk will block ( hold) 350 USD on the her credit card.This a security...

deposit, which is returned to customer when car is returned.Please check terms and conditions of the the booking.Lastly, please apologies to the customer for any inconvenience caused.If you do have any further queries, please do not hesitate to contact us.Kind regards,[redacted] Customer Support Representative