Carter Construction

Dear Mrs.[redacted],Thank you for the opportunity to earn your business. My sincere apologies for dropped the ball on you! My staff worked very diligently to process your file initially. However, it was left on my desk for review when I ended up in the hospital for two major surgeries for 3 weeks. I take...

full responsibility for our shortcoming and understand your concerns.As the result we are refunding you the $925 as requested and if I may, if you wish to continue doing business with us, I offer you 3 months free manage fee with no obligations. If you are 100% satisfied we will start charging you for our services after the first 3 months and if not you can cancel with no questions asked or penalties. We are a reputable company and stand behind our services. Please call me directly at [redacted] or [email protected] again thank you for your business and we wish you all the best.Sincerely,Payam R[redacted] Owner/Broker