Cars-4-U

To Whom it May Concern,In response to complaint ID [redacted] :We sent the customer mentioned in the complaint a new [redacted] 10K free of charge on August 8th with the following tracking number:??P? [redacted] We believe this more than satisfies the needs addressed in his complaintHe requested a repair of the [redacted] 10K where he would have paid $49.His repair was delayed due to missing parts through July, and when the parts didn't arrive and the complaint was sent we decided to send him a brand new unit.Thank you,Ryan E.Operations Director

We will provide an exchange for the light that is defective

We will provide an exchange for the light that is defective

To Whom it May Concern,In response to complaint ID [redacted]:We sent the customer mentioned in the complaint a new [redacted] 10K free of charge on August 8th 2015 with the following tracking number:??P? [redacted]We believe this more than satisfies the needs addressed in his complaint. He...

requested a repair of the [redacted] 10K where he would have paid $49.His repair was delayed due to missing parts through July, and when the parts didn't arrive and the complaint was sent we decided to send him a brand new unit.Thank you,Ryan E.Operations Director

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

The company and the business have been in communication and the issue is resolved.