Attention [redacted] in response to ID [redacted] customer [redacted] , our DMS system changes and uploads prices on our websiteI can provide a letter of correction, the price was $27,and got changed to $26,by an automated processThe customer agreed to $26,and bought the truck so we never went back and changed the price to $26,We would like to offer a $good faith refund if that's acceptableThank you
Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me. Regards, *** ***
Thank you for bringing this to my attention *** is correct with what she has stated We sent the truck to *** Ford to have a certified Ford technician look at it They got to the root of the problem as soon as they could I put *** in a Enterprise rental truck for
the entire time it was getting worked on, at our expense We also took care of the cost of fixing the problem for her I understand she was frustrated, and rightfully so I hope she feels I made it right for her Thank You,Mike ***
Attention [redacted] in response to ID [redacted] customer [redacted], our DMS system changes and uploads prices on our website. I can provide a letter of correction, the price was $27,377 and got changed to $26,226 by an automated process. The customer agreed to $26,900 and bought the truck so we...
never went back and changed the price to $26,900. We would like to offer a $200 good faith refund if that's acceptable. Thank you.
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. BUT I do not agree with the point of view of carriage traders. Their explanation of the situation is not accurate. At this point I don't wish to peruse the remaining balance owed to me and will settle for $200.00. Regards, [redacted]
Attention [redacted] in response to ID [redacted] customer [redacted] , our DMS system changes and uploads prices on our websiteI can provide a letter of correction, the price was $27,and got changed to $26,by an automated processThe customer agreed to $26,and bought the truck so we never went back and changed the price to $26,We would like to offer a $good faith refund if that's acceptableThank you
Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me. Regards, *** ***
Thank you for bringing this to my attention *** is correct with what she has stated We sent the truck to *** Ford to have a certified Ford technician look at it They got to the root of the problem as soon as they could I put *** in a Enterprise rental truck for
the entire time it was getting worked on, at our expense We also took care of the cost of fixing the problem for her I understand she was frustrated, and rightfully so I hope she feels I made it right for her Thank You,Mike ***
Attention [redacted] in response to ID [redacted] customer [redacted], our DMS system changes and uploads prices on our website. I can provide a letter of correction, the price was $27,377 and got changed to $26,226 by an automated process. The customer agreed to $26,900 and bought the truck so we...
never went back and changed the price to $26,900. We would like to offer a $200 good faith refund if that's acceptable. Thank you.
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. BUT I do not agree with the point of view of carriage traders. Their explanation of the situation is not accurate. At this point I don't wish to peruse the remaining balance owed to me and will settle for $200.00. Regards, [redacted]