This complaint is misplaced and should be removed from Carriage Collision's Revdex.com File Upon inspection by Carriage Collision and [redacted] VW, damage to the engine and motor mounts was NOT discoveredIn fact, the customer is claiming this damage three months after the vehicle was repaired It very well may be part of the damage from the accident he was involved inAnd, if the customer believes this damage is part of the claim, he must contact Infinity Insurance Company who will pay for all damage claim related Carriage Collision is an Auto Body Repair and Paint FacilityThe only accident related mechanical work performed here is replacement of radiators and condensers and light suspension workWe do not perform engine or transmission work, we sublet this work to [redacted] VW as they are mechanics and have different tools, scanners, and scopes Carriage Collision is not at fault for the accident or at fault for any failure of a motor mount or engine blockWe have spoken to the customer and the Insurance Company regarding the next steps that need to be taken in order for any additional claims to be handled
This complaint is misplaced and should be removed from Carriage Collision's Revdex.com File Upon inspection by Carriage Collision and [redacted] VW, damage to the engine and motor mounts was NOT discoveredIn fact, the customer is claiming this damage three months after the vehicle was repaired It very well may be part of the damage from the accident he was involved inAnd, if the customer believes this damage is part of the claim, he must contact Infinity Insurance Company who will pay for all damage claim related Carriage Collision is an Auto Body Repair and Paint FacilityThe only accident related mechanical work performed here is replacement of radiators and condensers and light suspension workWe do not perform engine or transmission work, we sublet this work to [redacted] VW as they are mechanics and have different tools, scanners, and scopes Carriage Collision is not at fault for the accident or at fault for any failure of a motor mount or engine blockWe have spoken to the customer and the Insurance Company regarding the next steps that need to be taken in order for any additional claims to be handled