Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted] As noted in the response from Carpeteria One(or look to offer an upgrade to porcelain tile in the kitchen at no additional charge.) I accept the offer if my entire kitchen floors are done with the same porcelain tile as my laundry roomBut no one has contacted me with regards to thisThis needs to include a proper moisture test[redacted]
To Whom This May Concern - After we first heard word from *** *** issues, we hired an independent inspector to perform an inspection (Apparently *** *** tried contacting our sales associate directly, who is no longer with us). This independent inspector concluded that ***
*** used an excessive amount of water on top of his laminate which caused the issues he is seeing. Even though this is a maintenance issue and is not covered under warranty per the manufacturer, we are still willing to help *** *** We will either replace the damaged laminate, or look to offer an upgrade to porcelain tile in the kitchen at no additional charge
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID[redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]As noted in the response from Carpeteria One. (or look to offer an upgrade to porcelain tile in the kitchen at no additional charge.) I accept the offer if my entire kitchen floors are done with the same porcelain tile as my laundry room. But no one has contacted me with regards to this. This needs to include a proper moisture test.[redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted] As noted in the response from Carpeteria One(or look to offer an upgrade to porcelain tile in the kitchen at no additional charge.) I accept the offer if my entire kitchen floors are done with the same porcelain tile as my laundry roomBut no one has contacted me with regards to thisThis needs to include a proper moisture test[redacted]
To Whom This May Concern - After we first heard word from *** *** issues, we hired an independent inspector to perform an inspection (Apparently *** *** tried contacting our sales associate directly, who is no longer with us). This independent inspector concluded that ***
*** used an excessive amount of water on top of his laminate which caused the issues he is seeing. Even though this is a maintenance issue and is not covered under warranty per the manufacturer, we are still willing to help *** *** We will either replace the damaged laminate, or look to offer an upgrade to porcelain tile in the kitchen at no additional charge
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID[redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]As noted in the response from Carpeteria One. (or look to offer an upgrade to porcelain tile in the kitchen at no additional charge.) I accept the offer if my entire kitchen floors are done with the same porcelain tile as my laundry room. But no one has contacted me with regards to this. This needs to include a proper moisture test.[redacted]