Carpet Cleaning Express Reviews (1)
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Carpet Cleaning Express Rating
Description: Carpet Cleaners, Tile Restoration, Tile & Grout Cleaning
Address: 2386 120th St, Luck, Wisconsin, United States, 54853-2825
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I had Carpet Cleaning Express come out. They got my carpet wet it took over one week to dry running 2 fans 24/7. I told him he had got the carpet so wet that it had large waves. Giving appearance it was loose. After a week & a half in went back to normal. Not a good value considering I could not put my furniture back for over a week had to sleep on kitchen on mattress & box spring. He also said "Oh if carpet over 7 years old it probably needs to be re stretched". Trying to blame the over saturation on the carpet. These were huge rumbles. Then he preceded to the stairs which are commercial grade high durability carpets. He snagged the stairs in many places & left a white residue. I highly do not recommend them totally inconvenience us. Wrecked the stairway carpet & probably have mold because the over saturation. This is a lake home newly purchased & never lived & not used much. Do not use them you will be dissapointed. I called the office to register my complaint. They did nothing they should have the stairway carpet as he seemed rough with it like he was in a hurry. That is what caused the snagging. It did not seem as he extracted it. At the very least they should have not charged me. Very disappointed!