Dear [redacted] Please accept our sincere apology for the lawn impressions our equipment made while doing the large tree work on your property We sent a worker back to repair these impressions and we are very sorry that this work did not satisfy you We are happy to return next week with some loam and do further work to repair these impressions Again we apologize for any inconvenience we have caused youFeel free to give me a call, directly, with any questions, [redacted] Thank you [redacted] Carpenter Costin Tree & Landscape
Revdex.com: I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint # [redacted] I understand that by choosing to accept the business response that my complaint will be closed as resolved [redacted] said that someone has already been here to repair the problem, but I do not believe it's trueThe lawn (both mine and my neighbor's) look exactly the same as they have from the beginningBut that is neither here nor there at this pointShe said they would send someone back over next week to further repair the impressions, which will resolve the issue Regards, [redacted] ***
Revdex.com: Met with the General Manger today and went over the concern and agreed the confusion will be taken care of by the company Very satisfied with the response and the resolution to the issueI have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint # [redacted] I understand that by choosing to accept the business response that my complaint will be closed as resolved Regards, [redacted]
Dear [redacted] Please accept our sincere apology for the lawn impressions our equipment made while doing the large tree work on your property We sent a worker back to repair these impressions and we are very sorry that this work did not satisfy you We are happy to return next week with some loam and do further work to repair these impressions Again we apologize for any inconvenience we have caused youFeel free to give me a call, directly, with any questions, [redacted] Thank you [redacted] Carpenter Costin Tree & Landscape
Revdex.com: I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint # [redacted] I understand that by choosing to accept the business response that my complaint will be closed as resolved [redacted] said that someone has already been here to repair the problem, but I do not believe it's trueThe lawn (both mine and my neighbor's) look exactly the same as they have from the beginningBut that is neither here nor there at this pointShe said they would send someone back over next week to further repair the impressions, which will resolve the issue Regards, [redacted] ***
Revdex.com: Met with the General Manger today and went over the concern and agreed the confusion will be taken care of by the company Very satisfied with the response and the resolution to the issueI have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint # [redacted] I understand that by choosing to accept the business response that my complaint will be closed as resolved Regards, [redacted]