Carolina Graphics Printing

I personally called Mr [redacted] He brought the vehicle in to have it checked out by one of our preferred repair shopsThe issue was a belt needed replacedWe took care of that at no charge for him under our customer goodwill policyThe brakes and rotors were marginal so we went ahead and replaced those too at no chargeI believe we exceeded Mr [redacted] 's expectation and made him happy to have bought a vehicle from a dealer that cares about their customersWe strive to sell a good quality vehicleIn doing so we rely upon reputable repair shopsNo one is perfect and once in a while something gets over looked that had we caught it, we would have repaired it prior to our customer taking ownershipSuch was the case here It was the right thing to doWe also used this as an opportunity to improve the training of MrM [redacted] Although we have warranty policy in place which he correctly informed the customer, sometimes we have to peel back the layers of the issue to see if we missed something and should do more for the customer Sincerely, [redacted] , CMD and Owner of Deal Depot, Inc