Ordered a piece of granite to install myself because I myself do that type workRecieved product and found a crack on top and bottom of sink openingTried to come to some reasonable price to have this replacedThey insisted on charging me full price to replace $plus installing fee this timeI asked if I could even get $cut off for sink I purchased from them and they said they could give me $for that but would be charging the full $to put back inI told them I couldn't use the product, and just take it back, which they did but refunded me $in returnI am seeking a full refund for this product,$495, which they have along with the returned product , which they did accept backA replacement piece would be acceptable alsoThank you for looking into this matter
Sincerely,
***
Product_Or_Service: Granite countertop
Order_Number: N
Account_Number: N
Ordered a piece of granite to install myself because I myself do that type workRecieved product and found a crack on top and bottom of sink openingTried to come to some reasonable price to have this replacedThey insisted on charging me full price to replace $plus installing fee this timeI asked if I could even get $cut off for sink I purchased from them and they said they could give me $for that but would be charging the full $to put back inI told them I couldn't use the product, and just take it back, which they did but refunded me $in returnI am seeking a full refund for this product,$495, which they have along with the returned product , which they did accept backA replacement piece would be acceptable alsoThank you for looking into this matter
Sincerely,
***
Product_Or_Service: Granite countertop
Order_Number: N
Account_Number: N