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Carolina Cars

355 Union Cemetery Rd SW, Concord, North Carolina, United States, 28027-6845

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Carolina Cars Reviews (%countItem)

Best in Town
I had the best experience at Carolina Cars I went in found the truck I wanted and got the deal done. Robert was great to deal with and fair! no complaints from me!
Go get your your next purchase at Carolina Cars
-Terence

this business carolina cars sold me a faulty product/car after purchasing car when the salesman delivered the car to me I was told by salesman robert r*** and mike that the car was supposedly taken to the *** in concord nc I received car 3 days later to which when it arrived I went to start car up n put registration / insurance information in glove compartment I look on the dashboard and there is the airbag warning light and also the charger system/battery light warning light signal on the car also I idled up to high sounds like a boeing 747 airplane the backseat is slashes up window is cracked on driver side scrubbing noise like brake pads are worn or rubbing I immediately notified carolina cars of this to which I have been given the round around this is no way to do a disabled 72 year old woman
Product_Or_Service: used car

Desired Outcome

Refund refund or repair preferably refund because he refuses to make repairs to car he sold which he knew was faulty

Carolina Cars Response • Feb 11, 2020

Consumer came in on Saturday afternoon, February 8, 2020. RJR Holdings LLC. DBA Carolina Cars refunded her fifteen hundred dollars. The correspondence below:

Carolina Cars
***
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Vehicle: 2012 Dodge Avenger Vin ID: ***

February 8, 2020

Dear***

At Carolina Cars our mission is to provide our customers with only the freshest, highest quality cars. Our number one priority is the safety and satisfaction of our customers while purchasing our vehicles.

Thank you for the purchase of 2012 Dodge Avenger. Carolina Cars want you to know that we understand that you are not satisfied with the purchase of the said vehicle and that you are requesting the return amount of Fifteen Hundred ($1500.00).
At Carolina Cars, we pride ourselves on giving our 100% every day to ensure that our customers' needs are being met.

I know that we have let you down, and for that we are very sorry but in good faith, Carolina Cars is returning the said amount of Fifteen Hundred ($1500.00) on February 8, 2020.

Should you need help in the future, please do not hesitate to contact me directly, as I will be very happy to assist you personally with anything you need.
Best,

Robert *** R

Please provide RJR Holding, LLC DBA Carolina Cars with a fax number to your organization to provide more supporting documentation.

Customer Response • Feb 12, 2020

(The consumer indicated he/she ACCEPTED the response from the business.)

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Address: 355 Union Cemetery Rd SW, Concord, North Carolina, United States, 28027-6845

Phone:

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Fax:

+1 (980) 248-1694

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