Carolina Cars, Inc [redacted] Revdex.com Euclid Avenue Cleveland, OH Attn: [redacted] Dear [redacted] [redacted] ***"1""t bought a car from Carolina Cars on 11-05-At that time he test drove or cars and picked the RendezvousNo work was promised at the time and he bought the car "as is" with nothing promised and nothing owed [redacted] came back to the dealership a week later and said he heard a noise in the right front endI drove the car and did notice the same and on 11-15-I had my mechanic put a new wheel bearing on the right front sideI also put brake pads on the front and rearHe left happyHe returned a couple days later and said he needed a tireI shared the cost of the tire with him and told him where to go to get a reliable lightly used tireHe was very happy and went to the place I recommended [redacted] showed up at the dealership on 03-01-and said he needed a new control arm and did not have the money for ittold him of the work I did days after he bought the car and also reminded him of the tire I helped him out withHe wanted me to pay for him to get the control arm fixed and I told him noThe car was bought "as-is" from me with no guarantees either written or implied and he has a service contract to cover the powertrain --engine, transmission, and drive axle-- that is provided by an outside service providerThe control arm is not a covered componentIn short, he told me he does not have the money to fix and he told me the finance company told him to come back to me and I would pay for itI replied that no lender would tell him to go back to the dealer and have the dealer payCars are sold and if something is missed in our safety inspection, I help with advice and repair shops at discounted ratesI believe that Carolina Cars went above and beyond to satisfy this customer but with any used vehicle, there is a limit to what is feasible concerning ongoing repair workSincerely, Ron [redacted]
Carolina Cars, Inc [redacted] Revdex.com Euclid Avenue Cleveland, OH Attn: [redacted] Dear [redacted] [redacted] ***"1""t bought a car from Carolina Cars on 11-05-At that time he test drove or cars and picked the RendezvousNo work was promised at the time and he bought the car "as is" with nothing promised and nothing owed [redacted] came back to the dealership a week later and said he heard a noise in the right front endI drove the car and did notice the same and on 11-15-I had my mechanic put a new wheel bearing on the right front sideI also put brake pads on the front and rearHe left happyHe returned a couple days later and said he needed a tireI shared the cost of the tire with him and told him where to go to get a reliable lightly used tireHe was very happy and went to the place I recommended [redacted] showed up at the dealership on 03-01-and said he needed a new control arm and did not have the money for ittold him of the work I did days after he bought the car and also reminded him of the tire I helped him out withHe wanted me to pay for him to get the control arm fixed and I told him noThe car was bought "as-is" from me with no guarantees either written or implied and he has a service contract to cover the powertrain --engine, transmission, and drive axle-- that is provided by an outside service providerThe control arm is not a covered componentIn short, he told me he does not have the money to fix and he told me the finance company told him to come back to me and I would pay for itI replied that no lender would tell him to go back to the dealer and have the dealer payCars are sold and if something is missed in our safety inspection, I help with advice and repair shops at discounted ratesI believe that Carolina Cars went above and beyond to satisfy this customer but with any used vehicle, there is a limit to what is feasible concerning ongoing repair workSincerely, Ron [redacted]