Caricofe's Auto Repair & Machine Shop

On February 18, my business was dispatched by the VA State Police to mile marker on I North in Augusta County VAThe dispatcher stated that there was a truck pulling a car hauler containing two vehicles that had gone off the roadThe dispatcher was not sure of the damage to any of the vehicles Not knowing the exact damage to the dually truck nor whether the car hauling trailer was intact, upright, and still able to hold the vehicles it was carrying, my business dispatched rollbacks, a wrecker, and one dually truck in order to be able to tow vehicles and the car hauler Upon arriving at the scene, the truck and car hauler were not parked on the side of the road as the customer states, but were over an embankment on the right hand side of I81-NThe dually truck had sustained some front end damage as well as deployment of the airbagsThe car hauler was upright and intact, however a Lexus SUV on the hauler was no longer completely secure as a result of the accident The driver of the truck was taken to a local hospital by ambulance, not by the State Police as the customer statesWe remain unaware of the condition of the driver at the time of the wreckDue to the high volume of traffic on this section of I 81, as owner, I made the decision to attempt to drive the dually truck and car hauler miles to the next exit, in order to better facilitate the towing of the vehicles, the safety of my employees, and avoid either congestion or further damage to the customer's vehicles due to the high volume of traffic alongThe dually truck and the car hauler were operable enough to drive them miles to the next exit, not to our impound lot as the customer statesOnce safely removed from I and taken to the next exitAll vehicles were secured at this point and taken to our impound lot in New Hope, VA approximately miles from the original location of the accident In regards to the method of payment: We are a small family run business that has experienced way too many bad checks, and our no check policy has been in place for quite some timeWe also no longer accept credit cards from customers that live outside the local area, as this customer does, due to the difficulty of collecting fees if the credit card is declined It is also our policy to impound ANY vehicle we have towed until payment for towing and storage is received

On February 18, my business was dispatched by the VA State Police to mile marker on I
North in Augusta County VAThe dispatcher stated that there was a truck pulling a car hauler containing
two vehicles that had gone off the roadThe dispatcher was not sure of the damage to any of
the
vehicles Not knowing the exact damage to the dually truck nor whether the car hauling trailer was
intact, upright, and still able to hold the vehicles it was carrying, my business dispatched rollbacks, a
wrecker, and one dually truck in order to be able to tow vehicles and the car hauler
Upon arriving at the scene, the truck and car hauler were not parked on the side of the road as the
customer states, but were over an embankment on the right hand side of I81-NThe dually truck had
sustained some front end damage as well as deployment of the airbagsThe car hauler was upright and
intact, however a Lexus SUV on the hauler was no longer completely secure as a result of the accident
The driver of the truck was taken to a local hospital by ambulance, not by the State Police as the
customer statesWe remain unaware of the condition of the driver at the time of the wreckDue to
the high volume of traffic on this section of I 81, as owner, I made the decision to attempt to drive the
dually truck and car hauler miles to the next exit, in order to better facilitate the towing of the
vehicles, the safety of my employees, and avoid either congestion or further damage to the customer's
vehicles due to the high volume of traffic alongThe dually truck and the car hauler were operable
enough to drive them miles to the next exit, not to our impound lot as the customer statesOnce
safely removed from I and taken to the next exitAll vehicles were secured at this point and taken to
our impound lot in New Hope, VA approximately miles from the original location of the accident
In regards to the method of payment: We are a small family run business that has experienced way too
many bad checks, and our no check policy has been in place for quite some timeWe also no longer
accept credit cards from customers that live outside the local area, as this customer does, due to the
difficulty of collecting fees if the credit card is declined It is also our policy to impound ANY vehicle we
have towed until payment for towing and storage is received