CareSpot Reviews (3)
CareSpot Rating
Address: 210 Franklin Rd. #4B, Brentwood, Tennessee, United States, 37027
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Unfair billing practicesNon disclosure of providers not having their credentials to patient's insurance company/ies I visited this place last year due to a suspicion of either strep throat or flu infectionI have my insurance card with me which is a good insurance provided by my employer, it is a federal BCBS health insurance that I pay almost $every monthI checked in and the clerk said they accept my insuranceA year later, I got a bill from them amounting to $300+ for consult, test for flu a and b which my insurance coversExcept that they didn't tell me that their providers do s not have their credential to accept ***! I waited 1/hrs to be seen for a mere less than 15minsIf I had known the provider doesn't accept my insurance I would have gone somewhere elseTo a minute clinic or [redacted] Urgent care clinicVery unfair practice! Non disclosure! I waited for so long they had the chance to look up their providers that day if they're accepting my insurance! Now I'
Unfair billing practicesNon disclosure of providers not having their credentials to patient's insurance company/ies
I visited this place last year due to a suspicion of either strep throat or flu infectionI have my insurance card with me which is a good insurance provided by my employer, it is a federal BCBS health insurance that I pay almost $every monthI checked in and the clerk said they accept my insuranceA year later, I got a bill from them amounting to $300+ for consult, test for flu a and b which my insurance coversExcept that they didn't tell me that their providers do s not have their credential to accept ***! I waited 1/hrs to be seen for a mere less than 15minsIf I had known the provider doesn't accept my insurance I would have gone somewhere elseTo a minute clinic or *** Urgent care clinicVery unfair practice! Non disclosure! I waited for so long they had the chance to look up their providers that day if they're accepting my insurance! Now I'
My wife and kids came in for a walk in visit after my daughter (5) was running a fever of After about 1/hour wait with very rude service they declined her service based on the insurance companyThey claimed that they didnt take the state insurance coverageThis happened after I called to verify they take the insuranceMy wife even called the health insurance company to verify and they still declined her service!!! Poor to no service, lieing, and rude customer service!