Carefree Living Centers, LLC

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

We are very sad to hear about your unlucky experience thus far and we will make every effort to remedy the problems that you are having.  We will gladly replace any furniture that you received that came in damaged!  The table replacement has been ordered and will arrive in approximately...

7-12 business days according to the manufacturers direct inventory count.  Two options have been offered to the customer thus far regarding the living room set.  We will either pick up and replace the damaged piece entirely (which is the sofa in this instance) or offer a full store credit, for the agreed value of the living room, to be used towards another living room of choice that we have on display in our showroom.  Although the living room was a special order and our special order policy does not allow a returns/exchanges, we are willing to make a 1 time exception in order to maintain a positive relationship between Flamingo Furniture and the [redacted] family as we truly value them and their business!