Care One Home Medical Inc.

Revdex.com:
The issue was a misunderstanding and was resolved to my satisfactory I would like to remove this complaint from the website
I have reviewed the response made by the business in reference to complaint ID ***, and find that
this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Review: I was referred to the business by my doctor who prescribed a CPAP machine and transferred my information to the business (Home Medical Equipment - Care One). They checked with my insurance prior to providing services and let me know that the services were pre-approved with my insurance. At no point of time they mentioned it was an out of network services. Otherwise I would have chosen a different service provider. They provided me with a machine and masks and now I am obligated to use their continuous services for parts while they bill me and my insurance for out of network services.

Consumer

Response:

The issue was a misunderstanding and was resolved to my satisfactory. I would like to remove this complaint from the website.

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.

Sincerely,