Care Industries is willing to meet the complainant in the middle and make a final attempt at resolution by offering $2,in refund amountPlease let me know if the complainant finds this amount acceptable
Customer was given an answer to the request for a refund prior to the customer filing the complaint with the Revdex.comAs the contractor, I'm unsure what the intentions are of the customerCustomer was not provided a total amount for the refund as of yet, contractor is still awaiting the total amount of a refund which has been shipped back to the original supplierCustomer is requesting $2,as a refund amountThis amount is highThe amount will be closer to the amount of $2,after the customer has paid labor, restock, material and any other associated fees.I will be in contact with the customer in writing as soon as I have the total amount of the refund figuredI will send information via e-mail and will not accept phone communication from this customer
I am rejecting this response because: The contractor didn't provide any proof of said material purchasesThe panel installation lumber,Hole digging, material purchasing, prep posts for light wiring, are all made up numbers with no receipt proof of purchaseThe contractor claims he charges dollars in labor to drill a inch hole in 22, 4xpine treated postsThat I didn't agree uponIf you check the quote the wood was suppose to be cedar I never agreed to these charges, they are not in the quote he providedThe contractor has over charged for materials he never purchased, further more he over charged for treated wood he purchased that was quoted to be Cedar
The contractor didn't say specifically what he is offering in regards to my refundMy proposal was $refundThe contractor didn't propose anything specific and he didn't propose any time frame in writing on me receiving my money back
Care Industries is willing to meet the complainant in the middle and make a final attempt at resolution by offering $2,in refund amountPlease let me know if the complainant finds this amount acceptable
Customer was given an answer to the request for a refund prior to the customer filing the complaint with the Revdex.comAs the contractor, I'm unsure what the intentions are of the customerCustomer was not provided a total amount for the refund as of yet, contractor is still awaiting the total amount of a refund which has been shipped back to the original supplierCustomer is requesting $2,as a refund amountThis amount is highThe amount will be closer to the amount of $2,after the customer has paid labor, restock, material and any other associated fees.I will be in contact with the customer in writing as soon as I have the total amount of the refund figuredI will send information via e-mail and will not accept phone communication from this customer
I am rejecting this response because: The contractor didn't provide any proof of said material purchasesThe panel installation lumber,Hole digging, material purchasing, prep posts for light wiring, are all made up numbers with no receipt proof of purchaseThe contractor claims he charges dollars in labor to drill a inch hole in 22, 4xpine treated postsThat I didn't agree uponIf you check the quote the wood was suppose to be cedar I never agreed to these charges, they are not in the quote he providedThe contractor has over charged for materials he never purchased, further more he over charged for treated wood he purchased that was quoted to be Cedar
The contractor didn't say specifically what he is offering in regards to my refundMy proposal was $refundThe contractor didn't propose anything specific and he didn't propose any time frame in writing on me receiving my money back