Care Animal Hospital of Redding

In response to the complaint we, CARE Animal Hospital, would like to reimburse the client the full amount of the invoice. After reviewing the case, we determined that it was not handled appropriately, as in the owner was not given an estimate nor where they informed prior to the procedure that their...

cats mouth was in severe shape and may need further treatment. We would like to extend our deepest apologies and would like the owners to be aware that we have implemented new protocols to prevent this from happening again in the future. Thank you so much for bringing this matter to our attention... [redacted]Practice Manager[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me.