Car-X Muffler Shop

Mr [redacted] purchased his tires on 04/28/when the vehicle had 69,miles on the odometer The warranty that he purchased with the tires cover him for months/ 12,mile free replacement with no proration He returned on 03/06/2018, the vehicle also had 98,miles on the odometer The tires are well out of warranty Car-X feels there is no basis for a refund

Hi, we spoke with the customer and the problem has been resolvedThank You

Initial Business Response /* (1000, 5, 2015/08/14) */
Ana brought her vehicle back to our Skokie location where we reviewed the work that was done previously which was brake padsWe offered to replace the brake pads for freeThe customer is happy with the resolution

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

Mr. [redacted] purchased his tires on 04/28/2016 when the vehicle had 69,732 miles on the odometer.  The warranty that he purchased with the tires cover him for 12 months/ 12,000 mile free replacement with no proration.  He returned on 03/06/2018, the vehicle also had 98,901 miles on the...

odometer.  The tires are well out of warranty.  Car-X feels there is no basis for a refund.