Car Shipping America

On February 15, our company was contacted by *** *** to arrange a round trip transport of vehiclesThe total cost was $2350.00, our company charged an initial deposit of $The remaining balance was to be paid to our driver(s) upon delivering each of his vehicles.We contracted the job
with *** *** DeliveryMr*** called and cancelled the morning of the scheduled transportWe explained that our contracted driver has stayed in Klondike, TX an extra night in order to load his vehicleWithout receiving cooperation from Mr*** *** *** Delivery was unable to gain access and transport Mr***’s Chevrolet SuburbanMr*** has been demanding a refund since.Our contracted driver(s) lose time and money when customers cancel transports last-minute; the reasonfor the deposit is to compensate our drivers for lost loads.A copy of the agreement between *** *** Delivery and Car Shipping Am***a is attached.Additionally, the $refund receipt issued to *** ***