Car Plus Finance, Inc.

Ali provided terrible service and questionable trustworthiness.

We contacted him about a listed truck we were interested in. When a Carfax report was requested, excuses were offered for why that wasn't readily available. Two days later after more calls, we reached Wendy who was helpful and quickly Emailed us the Carfax report.

Next we submitted an online loan application to Ali and let him know we would be driving about 300 miles to come inspect the truck, and if satisfied with its condition buy it.

Today we arrived, inspected the truck and test drove it. A placard on the windshield states that an 84 point safety inspection had been completed. We asked to see a record of the inspection. Ali retreated to his office, appeared to be looking for a record of the inspection, and then told us he could not find a record. He then offered some poor excuses such as; "We just got the truck." (as if there hadn't been time yet to do the inspection they claim has already been done), or "We encourage everyone to get a third party inspection done." (at their own expense) (and as if they don't need to document they did the 84 point inspection.)

We liked the truck a lot and were ready to buy it if there was a detailed checklist record of a thorough inspection. I called a Toyota dealer 2 miles away and found out that they could perform a full inspection for $119. Since Ali was exhibiting at best - poor record keeping, (and possibly fraudulent advertising) we asked if he was willing to deduct the $119 from the $19,000 purchase price. He stubbornly refused and when we pointed out how unreasonable this was he announced, "THE VEHICLE IS NO LONGER FOR SALE!"

No thank you Ali for wasting 8 hours of travel time for us and 600 miles worth of fuel.