Captain Jack's Restaurant

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meThe information in the owners response is incorrect, however, all I am asking is for my deposit back There was no contractual agreement or discussion that the deposit is non-refundable I did not ask for my deposit, the manager offered to give it back since I was not satisfied with the catering businessWe canceled well over days prior to my event so they have plenty of time to fill the slot Additionally, we did not change the menu once only added additional alcohol purchases I would recommend drawing contracts with clients to ensure understanding of each of these complaints as none of them were clear from the beginning and new rules seemed to pop up upon any convenience of the business It is poorly ran and I would not recommend to anyone(Attached is the messages from the catering manager to myself detailing our conversation regarding alcohol minimum and offering of deposit back).Sincerely, *** ***

RE ID ***We had received a deposit for a catering from this individualShe then changed her catering order and did not want to meet our required minimum purchase for us to do a catering She asked for her deposit back Our deposits are non-refundable as we decline other events once
we schedule an event on that date However, we did agree to give *** her deposit back I have been out of the country and have just returned Checks are not written by anyone other than myself A check has been sent to *** and this case is not a valid complaint. SincerelyAngela B***Owner