Capitol Gastroenterology

Review: I was just sent a notice that my bill will be sent to collections. This is a first notice and it is already going into collections? That is ILLEGAL! It is not my fault that your staff failed to collect a copay at time of appointment. I paid my last copay. You could have charged for the other 3 copays as well but to send a new procedure bill and threaten to send the WHOLE amount into collections violates Federal and State law.Desired Settlement: Drop the collection as a new amount is included in the total bill. Also, I am on [redacted] so your company, if it wants payment, can wait until I get my [redacted]l card and you can bill [redacted]l! Threatening an illegal collection may result in legal action.

Business

Response:

This patient claims to have been sent to collections for lack of payment, this is not the case. The patient has not been sent to collections. Our billing department will continue to reach out to the patient to discuss his outstanding bill.

Business

Response:

This patient claims to have been sent to collections for lack of payment, this is not the case. The patient has not been sent to collections. Our billing department will continue to reach out to the patient to discuss his outstanding bill.

Consumer

Response:

I am rejecting this response because: I have a bill from a third party collector with this business name and a bill showing an amount to be submitted for collection. I Was Just Approved for [redacted] and shouldn't have a collection.

Consumer

Response:

I am rejecting this response because: I have a bill from a third party collector with this business name and a bill showing an amount to be submitted for collection. I Was Just Approved for [redacted] and shouldn't have a collection.

Business

Response:

Company stated that they looked up the new Medical information and it does not cover the months that the patient was seen. It is active for May 2014 but it needs to be able to cover December 2014 through April. She stated that the consumer needs to contact his case worker and let he/she know that he needs his coverage to go back to December.

Consumer

Response:

Consumer states that he will call his worker so that the coverage will being in December.

Business

Response:

Company stated that they looked up the new Medical information and it does not cover the months that the patient was seen. It is active for May 2014 but it needs to be able to cover December 2014 through April. She stated that the consumer needs to contact his case worker and let he/she know that he needs his coverage to go back to December.

Consumer

Response:

Consumer states that he will call his worker so that the coverage will being in December.