Capitol Car Sales

Initial Business Response / [redacted] (1000, 8, 2015/09/16) */ First of all Ms [redacted] failed to mention that we financed the vehicle in house to help her get the car she wantedWhen she left the lot the only isssue was the hood latchIur attempts to repair failed, so we bought from the dealer a whole new assembly at our expenseshe seemed satisfied as she continued to make paymentsshe was not happy with the gas milage and asked us to taack the veehicle backAt time of purchase she signed a doucment stating "AS IS" no warrentyShe then takes the vehicle to an other dealerthey did not eant the vehicle, and told her the vehicle had problemswe checked these out and found nothing wrong with the transfer cas or hosesBasically what it boils down to is she does not like the gas milage nor the payments and wants us to take it back and refund her money which we are not going to doWith two payments to go she wants her money backWe are sorry sh is un happy, but "AS IS" MEANS "AS IS"Thank you for your consideration regarding this matter Initial Consumer Rebuttal / [redacted] (3000, 11, 2015/09/22) */ (The consumer indicated he/she DID NOT accept the response from the business.) That is a lie I paid down not knowing about the taxes and tags which brought the told charge up moreI said the vehicle was to big , yes I drove off the lot they had stuck the broken side panel screwed a screw through the leather seat which was crazyThree times to fix hoodI asked them to buy the car back they told me after you finishing the is what they financedSo I took the to [redacted] had bought a car from her before still driving with no problemsShe turned the wheel drive there was loud cracking and knocking sounds that when I found out the truck had other problems water leaks and the oil disappears when driving on the highway I have had my Saturn for years have spent less than on repairsI have had this truck for less than months and I still having to put money in things Capitol Auto Sales covered up

Initial Business Response /* (1000, 8, 2015/09/16) */
First of all Ms [redacted] failed to mention that we financed the vehicle in house to help her get the car she wanted. When she left the lot the only isssue was the hood latch. Iur attempts to repair failed, so we bought from the dealer a whole new...

assembly at our expense. she seemed satisfied as she continued to make payments.. she was not happy with the gas milage and asked us to taack the veehicle back. At time of purchase she signed a doucment stating "AS IS" no warrenty. She then takes the vehicle to an other dealer. they did not eant the vehicle, and told her the vehicle had problems. we checked these out and found nothing wrong with the transfer cas or hoses. Basically what it boils down to is she does not like the gas milage nor the payments and wants us to take it back and refund her money which we are not going to do. With two payments to go she wants her money back. We are sorry sh is un happy, but "AS IS" MEANS "AS IS". Thank you for your consideration regarding this matter
Initial Consumer Rebuttal /* (3000, 11, 2015/09/22) */
(The consumer indicated he/she DID NOT accept the response from the business.)
That is a lie . I paid 2500.00 down not knowing about the taxes and tags which brought the told charge up more. I said the vehicle was to big , yes I drove off the lot they had stuck the broken side panel screwed a screw through the leather seat which was crazy. Three times to fix hood. I asked them to buy the car back they told me after you finishing the 764.00 is what they financed. So I took the to [redacted] had bought a car from her before still driving with no problems. She turned the 4 wheel drive there was loud cracking and knocking sounds that when I found out the truck had other problems water leaks and the oil disappears when driving on the highway I have had my 1997 Saturn for 7 years have spent less than 500.00 on repairs. I have had this truck for less than 4 months and I still having to put money in things Capitol Auto Sales covered up