Capital Women's Care

Complaint: [redacted] I am rejecting this response because: Due to very poor customer service, lack of knowledge, dishonesty, and rudenessThe paperwork was not only done incorrectly but sent out lateI purchased my Vehicle 5/9/and payment for the registration was not even sent until 6/1/The delays were caused by the dealerships lack of knowledge and lack of follow upI was told this is due to the office manager being on vacationThis in inconvenience caused me to miss work, not to mention additional time spent at the dealership trying to resolve this matterI was also given an illegal extension letter even after explaining the dealership that it was not illegalI was very much inconvenienced and missed work Regards, [redacted]

[redacted] *** has received and cashed her MV refund check in the amount of $check # *** I have reached out to [redacted] *** and apologized for the delayPlease let me know if you need any other information at this timeSincerely, Nancy G [redacted] Office Manager

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]

Complaint: ***
I am rejecting this response because:
Due to very poor customer service, lack of knowledge,
dishonesty, and rudenessThe paperwork was not only done incorrectly but sent out lateI purchased my Vehicle 5/9/and payment for the registration was not even sent until 6/1/The delays were caused by the dealerships lack of knowledge and lack of follow upI was told this is due to the office manager being on vacationThis in inconvenience caused me to miss work, not to mention additional time spent at the dealership trying to resolve this matterI was also given an illegal extension letter even after explaining the dealership that it was not illegalI was very much inconvenienced and missed work.
Regards,
*** ***

*** *** has received and cashed her MV refund check in the amount of $check # *** I have reached out to *** *** and apologized for the delayPlease let me know if you need any other information at this timeSincerely, Nancy G*** Office Manager

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

I have contacted the customer and explained to her the reason for her chargesThese were services prenatal provided by us and she left our practice before having her babyIf a patient leaves a practice that has been providing prenatal care for her unborn child, the practice has to bill
the Insurance and most Insurance companies deny payment and it becomes the patient's responsibilityWhen care is provided, it is considered Global Services, because the practice gets a large sum of payment upon delivery of fetusPatient understood and she said she will contact Revdex.com to take down complaint

In the matter of *** * ***. Please be advised that Prestige Kia has already settled this matterMs *** already picked up her Illinois registration on June 15,

I have contacted the customer and explained to her the reason for her chargesThese were services prenatal provided by us and she left our practice before having her babyIf a patient leaves a practice that has been providing prenatal care for her unborn child, the practice has to bill the
Insurance and most Insurance companies deny payment and it becomes the patient's responsibilityWhen care is provided, it is considered Global Services, because the practice gets a large sum of payment upon delivery of fetusPatient understood and she said she will contact Revdex.com to take down complaint