Capital Women's Care LLC - Div37

From: Merry M[redacted]<[redacted]@cwcare.net>Date: Mon, Apr 11, 2016 at 2:38 PMSubject: Ref ID [redacted]To: [redacted]@myRevdex.com.orgOn April 6, 2016 I spoke with our patient, [redacted]. We discussed the issue she was having with our billing department.  I explained our collection process and assured her that no report was sent to any credit bureau regarding her outstanding debt.  I have also reviewed with my staff the policy for making appointments for patient's accounts that are in a collection status.Obviously the amount owed $10 should not have prevented the staff from making a appointment.  I have adjusted off the $10 on her account and have scheduled an appointment for the patient on 4/11/16.I also gave [redacted] my direct contact information.Please update your files to reflect the office location listed below as that is where [redacted] is a patient.Capital Women's Care has offices in Maryland, Virginia and DC.Please feel free to contact me if I can be of any additional assistance.Thank youMerry M[redacted],Practice AdministratorCapital Women's Care LLC- Div376355 Walker Lane #508Alexandria Va 22310###-###-####Fax: ###-###-####[redacted]@cwcare.net

On [redacted] I spoke with our patient, [redacted]. We discussed the issue she was having with our billing department.  I explained our collection process and assured her that no report was sent to any credit bureau regarding her outstanding debt.  I have also reviewed with my...

staff the policy for making appointments for patient's accounts that are in a collection status.Obviously the amount owed $10 should not have prevented the staff from making a appointment.  I have adjusted off the $10 on her account and have scheduled an appointment for the patient on 4/11/16.I also gave Ms [redacted] my direct contact information.Please update your files to reflect the office location listed below as that is where Ms [redacted] is a patient.Capital Women's Care has offices in Maryland, Virginia and DC.Please feel free to contact me if I can be of any additional assistance.Thank youMerry M[redacted],Practice AdministratorCapital Women's Care LLC- Div376355 Walker Lane #508Alexandria Va 22310