C.A.P Cleaner

Review: This said cleaners in Ridgewood Queens at [redacted]. had the opportunity to dry clean my black(Gerald Austin)suit but decided to be negligent and severely damage the hem of my pants. Upon noticing and returning the pants to the cleaners for them to fix I was told they were unable to repair them. I was also informed that they would not be able to give me compensation for my suit.This cleaners had over two weeks to fix this problem and decided not to do anything. Beware of this cleaners.Desired Settlement: My desired settlement amount is that of $150.00 for my damaged suit.

Consumer

Response:

At this time, I have not been contacted by C.A.P Cleaner regarding complaint ID [redacted].

To Whom it May Concern,

Since I filed the complaint I have not heard from the company in which I filed the complaint against. If you have any questions or concerns, please feel free to contact me at [redacted]. Look forward to hearing from you.

Regards,

Sincerely,

This said cleaners in Ridgewood Queens at [redacted]. had the opportunity to dry clean my black(Gerald Austin)suit but decided to be negligent and severely damage the hem of my pants. Upon noticing and returning the pants to the cleaners for them to fix I was told they were unable to repair them. I was also informed that they would not be able to give me compensation for my suit.This cleaners had over two weeks to fix this problem and decided not to do anything. Beware of this cleaners.