Canteen Vending

Initial Business Response /* (1000, 5, 2016/08/15) */
My understanding of this incident was that Mr *** had gotten his refund all ready from *** in the Café, but I instructed my office manager to send the $refund by mail to Mr ***I want to additionally apologize for any inconvenience Mr
*** had to endure, I have spoken to the driver involved and clearly explained our refund policy
Thanks, *** *** District Manager
Initial Consumer Rebuttal /* (2000, 7, 2016/08/28) */
(The consumer indicated he/she ACCEPTED the response from the business.)
Canteen has fully refunded my lost moniesThankyouHope they realize that I spend about $1850/year in their machines(to drinks a day-more if overtime-to snacks a day, and occasionally a candy