Candlewood Hotel

When Mr [redacted] notified us of the problem we were deeply apologetic and offered a discount on the room he was staying inI Chetan gm of the property spoke with Mr [redacted] apologized profusely and discounted his rooms and took off $per nightI never mentioned the whole stay being refundedWe are deeply apologetic that his son got sick at our hotel however even Mr [redacted] assumes it was from the nail clipping and not sure if his sons fevers were from the clippingsWe have already credited back Mr [redacted] account with the mentioned discounts applied Thank you [redacted] General Manager

When Mr. [redacted] notified us of the problem we were deeply apologetic and offered a discount on the room he was staying in. I Chetan gm of the property spoke with Mr. [redacted] apologized profusely and discounted his rooms and took off $30.00 per night. I never mentioned the whole stay being refunded. We are...

deeply apologetic that his son got sick at our hotel however even Mr. [redacted] assumes  it was from the nail clipping and not sure if his sons fevers were from the clippings. We have already credited back Mr. [redacted] account with the mentioned discounts applied.    Thank you   [redacted] General Manager