Canadian Express Collection Agency

First of all I would like to warn people of this company and its owners This is my experience with Mr Bobby Kchief executive of Canadian Express collection Agency Inc About my company [redacted] : [redacted] specializing in solar heating , infloor heating ,solar Pv, We import,install and distribute solar collectors, hydronic manifolds,condensing boilers ETC Mr Kcontacted me via a add on [redacted] and was interested to purchase a port hydronic manifold for use in his infloor heating projectI delivered the manifold to his location and after seeing his basement and answering couple of technical questions l left the house After days Mr Kcalled me and wanted to return the manifold saying that I misrepresent the product and that I never told him that he will also need a pump, heat source, thermostats,pex piping ETC( My add on [redacted] had technical specification just on manifold and never stated that it is all you need to install a functional infloor heating system.) I did refuse to return the hole amount of $incl HST and offered in the end 30% restocking charge that he refused and insisted on full amount Mr Kstarted to threatening me with Revdex.com, collection agencys and that my credit will be effectedI carefully checked my rights in Consumer Protection Ontario and it states very clear that I do not have to take any returns at all in this case especially when somebody lies and threatening meIts just not in my DNA A couple of days later I got a mail from Canada Express Collection Agency stating a past due amount After mailing back and forward Mr K told me that deal with manifold was done by me as a "door to door" sales tactic and that he have right to a full refund and that I will receive LOT OF CALLS FROM HIS COLLECTION AGENCYAnd yesI do receive calls a day from a different number each day that is not in service when I call back Mr Kis in believe that in owning a collection agency makes him above the law, so I will have to go to bottom of it to show him that its not the case Regards Marius.S www[redacted] .ca

First of all I would like to warn people of this company and its owners.
This is my experience with Mr Bobby K. chief executive of Canadian Express collection Agency Inc.
About my company [redacted]: [redacted] specializing in solar heating , infloor heating ,solar Pv, .
We import,install and distribute solar collectors, hydronic manifolds,condensing boilers ETC.
Mr K. contacted me via a add on [redacted] and was interested to purchase a 6 port hydronic manifold
for use in his infloor heating project. I delivered the manifold to his location and after seeing his basement and answering couple of technical questions l left the house.
After 3 days Mr K. called me and wanted to return the manifold saying that I misrepresent the product and that I never told him that he will also need a pump, heat source, thermostats,pex piping ETC. ( My add on [redacted] had technical specification just on manifold and never stated that it is all you need
to install a functional infloor heating system.) I did refuse to return the hole amount of $299 incl HST and offered in the end 30% restocking charge that he refused and insisted on full amount.
Mr K. started to threatening me with Revdex.com, collection agencys and that my credit will be effected. I carefully checked my rights in Consumer Protection Ontario and it states very clear that I do not have to take any returns at all in this case especially when somebody lies and threatening me. Its just not in my DNA.
A couple of days later I got a mail from Canada Express Collection Agency stating a past due amount.
After mailing back and forward Mr K. told me that deal with manifold was done by me as a "door to door" sales tactic and that he have right to a full refund and that I will receive LOT OF CALLS FROM HIS
COLLECTION AGENCY. And yes.. I do receive 2 calls a day from a different number each day that is not in service when I call back.
Mr K. is in believe that in owning a collection agency makes him above the law, so I will
have to go to bottom of it to show him that its not the case.
Regards
Marius.S.
www.[redacted].ca