Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below.Ideal Plumbing has ignored my complaints and concerns with [redacted] [To assist us in bringing this matter to a close, we would like to know your view on the matter.] Regards, [redacted]
A water line was cut and water did get into the unit below. [redacted] Restoration was immediately called to start the drying process. [redacted] came to the job site. They assessed the situation and came up with the scope of work needed. From that point on [redacted] Restoration started work in the...
2 affected units. I had been in communication with [redacted] throughout the process. I was aware that the unit owner was not happy with some of [redacted]'s work. [redacted] assured me that all the issues would be addressed. On December 10th I received a letter that is attached above. The customer asked what Ideal was going to do about the work that was not done to her satisfaction. When I received the letter I called [redacted] to arrange a time to meet onsite at the customers house to go over work that still needed to be completed. This is scheduled for January 7th at 9am. Ideal is looking to get the customers concerns addressed. The customer will be present at the meeting on the 7th to go over any remaining issues she has with the work completed by [redacted] Restoration.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.Ideal Plumbing has ignored my complaints and concerns with [redacted].
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
[redacted]
I have no documentation everything was done over the phone the service man didn'tleave anything because he was supposed to come back the next day to complete the job and present the bill
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below.Ideal Plumbing has ignored my complaints and concerns with [redacted] [To assist us in bringing this matter to a close, we would like to know your view on the matter.] Regards, [redacted]
A water line was cut and water did get into the unit below. [redacted] Restoration was immediately called to start the drying process. [redacted] came to the job site. They assessed the situation and came up with the scope of work needed. From that point on [redacted] Restoration started work in the...
2 affected units. I had been in communication with [redacted] throughout the process. I was aware that the unit owner was not happy with some of [redacted]'s work. [redacted] assured me that all the issues would be addressed. On December 10th I received a letter that is attached above. The customer asked what Ideal was going to do about the work that was not done to her satisfaction. When I received the letter I called [redacted] to arrange a time to meet onsite at the customers house to go over work that still needed to be completed. This is scheduled for January 7th at 9am. Ideal is looking to get the customers concerns addressed. The customer will be present at the meeting on the 7th to go over any remaining issues she has with the work completed by [redacted] Restoration.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.Ideal Plumbing has ignored my complaints and concerns with [redacted].
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
[redacted]
I have no documentation everything was done over the phone the service man didn'tleave anything because he was supposed to come back the next day to complete the job and present the bill