Cambridge Auto Wash and Laundry

1. THIS BUSNESS IS A SELF-SERVICE LAUNDRY AND CARWASH - WITH ATTENDANT.   - MACHINES ARE IN GOOD WORKING ORDER!2. SIGNS ARE POSTED - AND ATTANDANT IS THERE TO HELP!THE BLANKETKING SIZE DOWN BLANKET - CUSTOMER PUT HER COMFORTOR IN SMALL DRYER AT HIGH TEMP FOR OVER 40 MIN ?WHEN LADY CALLED...

- I ASKED IF SHE USED A LARGE OR SMALL DRYER  AND IF SHE HAD READ TAG ON BLANKET?--SHE TOLD ME LARGE AND READING TAG DID NOT MATTER. SHE HAS DONE THIS BEFORE!----1. BLANKET WAS IN SMALL DRYER - OVERLOADED! -2. PUT ON HIGH TEMP 40 MIN  -- 3. SHE LEFT LAUNDRY FOR OVER 2 HOURS ?! UNATTENDED!DRYER WAS CHECKED - NO PROBLEMS FOUND - AND HAS BEEN IN USE SINCES WITH NO COMPLANTS OR PROBLEMS!CUSTMER ERROR!