California Tortilla

we pay cash and it was two tickets and the time frame has been so long and dealing with death on my end did not have the opportunity to find or even for that matter recall and for this I deeply apologize none the less the issue did exist and the dis-satisfaction as well[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] ***

I have enclosed a copy of the letter mailed to the customer that complained to you and was assigned an ID of ***We strive for perfection, but we obviously failed this customer's expectationsI have offered to refund her purchase if she can provide me with additional detailsI reviewed all
sales for June 3rd and did not find a ticket with burritos that included steak and chicken as she outlined in her complaintWe taste our food prior to opening each day to ensure quality and compliance with our recipesWe also did not receive any other complaints that day, directly from a customer, or via corporate website.To help you with a refund, I need more information from the customer.If you don't have a receipt, can you please give us an idea of the time you placed your order?Was your food placed on one ticket, or multiple tickets?Did you pay with a credit card or cash?I will gladly refund the purchases.Sincerely,Kevin L***Owner

I have enclosed a copy of the letter mailed to the customer that complained to you and was assigned an ID of ***We strive for perfection, but we obviously failed this customer's expectationsI have offered to refund her purchase if she can provide me with additional detailsI reviewed all
sales for June 3rd and did not find a ticket with burritos that included steak and chicken as she outlined in her complaintWe taste our food prior to opening each day to ensure quality and compliance with our recipesWe also did not receive any other complaints that day, directly from a customer, or via corporate website.To help you with a refund, I need more information from the customer.If you don't have a receipt, can you please give us an idea of the time you placed your order?Was your food placed on one ticket, or multiple tickets?Did you pay with a credit card or cash?I will gladly refund the purchases.Sincerely,Kevin L***Owner

we pay cash and it was two tickets and the time frame has been so long and dealing with death on my end did not have the opportunity to find or even for that matter recall and for this I deeply apologize none the less the issue did exist and the dis-satisfaction as well[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

we  pay cash and it was  two tickets and the time frame has been so long  and dealing with death on my end did not have the opportunity to find or even for that matter recall and for this I deeply  apologize none the less  the issue  did exist and the  dis-satisfaction as well[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]