California Auto Group

The customer has been sent the balance to claim her vehicle twiceAs far as the person she needs to deal with is me ***After a vehicle is repossessed it becomes my responsibility to minimize our loss*** is only in charge of our sales department and has nothing to do with our loss
preventionTalking to her at this point is pointlessThe customer has indicated that she does not have all the money and she would like a payment arrangementThe reason we repossessed the vehicle is because the customer could not honor her first payment arrangement, to give her a second one is difficult as it is let alone her family members resort to childish name callingIf the customer wants to discuss this matter any further, she can stop and see me anytime between ampm, how ever I will not discuss this matter with any one not on the contractThank You ***