This was through American Home Shield The nuts and brackets for my dishwasher had fallen and the dishwasher was tilting In addition, a couple of washers were missing The technician reviewed it and told us that he would have to order parts which would take two days On not hearing back I called and was told this was not covered by American Home Shield's policy as it was not part of wear and tear Well, the call was made because the brackets had fallen off and that is wear and tear On looking closely at California Appliance Repair complaints very evident that this is a company that has shoddy and questionable service ethics So I am out $with AHS and California Appliance Repair is laughing to the bank - its a great model to deny customer complaints and yet make money out of them Seems like a great scheme
This was through American Home Shield The nuts and brackets for my dishwasher had fallen and the dishwasher was tilting In addition, a couple of washers were missing The technician reviewed it and told us that he would have to order parts which would take two days On not hearing back I called and was told this was not covered by American Home Shield's policy as it was not part of wear and tear Well, the call was made because the brackets had fallen off and that is wear and tear On looking closely at California Appliance Repair complaints very evident that this is a company that has shoddy and questionable service ethics So I am out $with AHS and California Appliance Repair is laughing to the bank - its a great model to deny customer complaints and yet make money out of them Seems like a great scheme