Caliber Property Management

From: Gina P [redacted] Sent: Monday, June 12, 11:AMTo: infoSubject: Re: Case ID- [redacted] This email is in response to the rebuttal for complaint ID [redacted] The complainant was stillunder a signed lease, which has been forwarded to youAccording to section Lawn Careand Pest Control: The Lessor is not responsible for lawn care, snow removal or pest control.This shall be the sole responsibility of the LesseeIf the Lessor is forced to handle any of theseresponsibilities, Lessee will be subject to additional service fees.Caliber Property Management strives to make our tenants living experience a pleasing one,but there are certain responsibilities the tenant must assume and these responsibilities areclearly statedWe take no pleasure in the complainant feeling like he was treated unfairly.We hope this issue can be resolved as quickly as possible because it is without warrant andunnecessaryIf there is anything else our company can do to assist in this complaint, pleasedon't hesitate to contact us by calling our office, via email or by postal service.Thank youGina P***Office Manager