Caleb's Renaissance Seed; Seed Renaissance.com

A member of the Ocean Home Health Corporate Compliance Team has reached out to [redacted] on 11/15/to discuss his concerns

Complaint: ***
I am rejecting this response because:
Thank you for your help but ocean is not doing anything so I am buying my own I will never use them againThey are horriblethank you
Regards,
*** ***

At Ocean Home Health we strive to provide our clients with outstanding service and quality medical equipment and suppliesInevitably, there may be times that our efforts will fall short of meeting your expectations of our companyAs a part of our internal Performance Improvement program, we
encourage our clients to share their concerns with us. Recently, our company logged a concern from your organization in regards to *** *** *** We contacted *** *** daughter and we are working with her to arrive at a satisfactory resolution to the issues she raised. This record of concern will now be considered closed; however, if any questions remain please do not hesitate to contact me at ***Sincerely,Tricia JR***Internal AuditorCorporate Compliance TeamQMES LLC

Complaint: 1***
I am rejecting this response because:
Since nothing was really done on my mothers behalf about her hospital bed or her mattresses I was told she was not entitled to a new bed or mattress until next october I feel they could have then Fixed her bed and mattress and since they done nothing except to blame medicaid. My mom mm now developed bed sores from a bad mattressI feel this is due to a mattress that was in poor condition and this was noted by their service man when that came out to check out the mattressI will be seeking some legal advise on what to doI want this mattress and bed fixed by them without any expense ed to us.Please advise
Regards,
*** ***

We consider this complaint to be resolved, a 3rd party was involved to contact the patient and explain the rules and regulations that have to be followed, at which she stated she understood

A member of the Ocean Home Health Corporate Compliance Team has reached out to *** *** on 11/15/to discuss his concerns