Cake Art

This was a custom order placed on August As stated on my website, Royal Icing orders Will need adequate time to be made and dried before being shipped I also have stated on my website to please include the date you will need your order byNo date was given on this orderWhen there is a date provided, I do everything I possibly can to ensure they receive their order as needed If a date is provided that I am unable to fulfill I then contact the customer and give them the option of canceling the order if it will be no use to them if I can not fulfill by the date given This order was shipped on September Two weeks after the order was placed I also send tracking information to the customerShe contacted me and asked for her order to be canceled because she has not received it yetI then emailed her and stated that her order had already been shippedI also just resent her her tracking information just in case for some reason she did not receive itIt states that expected delivery is today Thursday, September She will receive her custom made order today

Initial Business Response / [redacted] (1000, 7, 2016/03/10) */ Mr, [redacted] brought his Toyota 4.Runner in and said h needs a new mufflerUpon the technicians inspection the muffler and existing pipe had holes in themThe technician showed Mr [redacted] where the exhaust was leaking from Fair Muffler gave Mr [redacted] the price and told him if he wanted to get his own exhaust it would cut the cost downMr, [redacted] called back to Fair Muffler and told them to go and order the exhaust The exhaust was put on Mr***, Toyota Runner Mr [redacted] came back a few days later, saying he was hearing the same noise, Mr***, talked with the General Manager and was told that the noise he was hearing Would have to get worse to determine for sure what it was Mrs [redacted] called in and talked with the Secretary had agreed that her husband would Bring the vehicle back in and leave it so we could have for the day Neither Mrnor Mrs [redacted] has called to schedule an appointment with Fair MufflerMr [redacted] told the technician that it was exhaust and that is where Fair Muffler started at, and Mr [redacted] seen the holes in the exhaust There are multiple skid plates and heat shields that could be causing the issue, and the Vehicle has over [redacted] Miles on it Thank You, dr:( ' [redacted] Geirner Secretary Initial Consumer Rebuttal / [redacted] (3000, 9, 2016/03/10) */ (The consumer indicated he/she DID NOT accept the response from the business.) They work was miss diagnosed therefore we decided not to go any further with Fair Muffler.I will not nor afford the time and cost it could take to take off piece's of my trucks underbody to find where the noise is coming fromAgain had they told before the part was even ordered that this would be a start to finding a solution to the problem I would of went elsewhereI came to Fair Muffler to get my truck noise fixed, not to halfway fixedI only agreed to the part being ordered and put on because the tech who showed me where the holes were that that was what I was hearing and by replacing it the noise would stop and it has notAll I'm asking for and the only thing that would satisfy me is a refund so I can take my truck to a professional shop, that will fix it right the first time

This was a custom order placed on August 29.  As stated on my website, Royal Icing orders Will need adequate time to be made and dried before being shipped   I also have stated on my website to please include the date you will need your order by. No date was given on this order. When...

there is a date provided, I do everything I possibly  can to ensure they receive their order as needed.  If a date is provided that I am unable to fulfill I then contact the customer and give them the option of canceling the order if it will be no use to them if I can not  fulfill by the date given . This order was shipped on September 11. Two weeks after the order was placed.  I also send tracking information to the customer. She contacted me and asked for her order to be canceled because she has not received it yet. I then emailed her  and stated that her order had already been shipped. I also just resent her her tracking information just in case for some reason she did not receive it. It states that expected delivery is today Thursday, September 14. She will receive her custom made order today.