CAF CPS

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Below you will find an email
from CAF CPS regarding my claim for damages done by *** ***, against whom I filed a claim in the *** *** *** *** damaged the ceiling of the elevator of my building while moving my furniture out I don't understand the role of CAF CPS as it is not an insurance company.I was not given a contract nor invoice nor receipt by *** *** I have been asking for a bill of laden and receipt, thus far with no success The company ignores me.On Wednesday, March 29, 7:AM, CAF CPS CLAIM DEPART *** ***
In response to your email regarding the results of your claimWe have revisited your claim and unfortunately have come to the same conclusionOur Claims Analyst Department follows all the contractual terms and agreement reached in the contract between you and the moving companyAbout the claim, when a customer opts not to purchase any additional insurance is then defaulted on selecting the minimum liability coverage they are then covered by the standard Minimum Liability Coverage , that is used for all moving companies upon not purchasing additional insuranceUnfortunately, we have to follow the rules and regulationsHaving said that, we regret to inform you that there will not be any further compensation for your claim at this timeIf consumer had purchased insurance/full value protection from the company then the entire relocation would have been coveredWe have all documentation that proves our stand and will hold up any any court of law. Your claim has been evaluated Once claim has been evaluated any concern must be submitted in writing through email as per our Legal Department.Do not contact your carrier, Moving Company nor Shipper for any concerns or status of your claim; they will not have any informationYou will be directed to us and that will delay the processContact us directly for the reason that we are the ones processing your claim. *** ***
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