Cactus Boot Reviews (%countItem)
Cactus Boot Rating
Address: 2107 Shiloh Dr Ste 10, Laredo, Texas, United States, 78045-3203
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www.cactusbootco.com
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I had ordered a pair of boots on 7/28/20, and as of today 8/21/20 have not received them, I got a hold of one of them one time and said it was not a stock item, that they had a pair similar, I asked for a picture, and as of now have not heard back from them, I have e-mailed, called and no answered
After I place an order of 2 pairs of boots, Only one was send to me I spoke to the owners multiple times and was told every single time that they would send the other missing pair.
Its been over a month and still haven't got it. BUYER BE AWARE. I got ripped off..BIG TIME SCAMMERS
Scammers!! they will never ship your order and will not respond to your calls. If you do get a hold of them to ask about your order they will either say they will look into it or say they found it and will ship but never do. If you call them back from the same number they will "not" pick up they will block you. I would rate zero stars if I could.
Ordered two pair of boots on april 7th, 2020. received both pair april 15th, one pair wrong color, second pair, each boot different size. emailed Cactus that i'll be returning the pair with different sizes. Shipped UPS, Have return receipt. Cactus will not return any calls, or answer any emails. Was willing to exchange for correct size, but now want my money back. then i'm going to return other pair that was wrong color, never worn.
The item I received from the merchant was incorrect. I contacted them and agreed upon and exchange. After shipping the return at my expense, I confirmed delivery with the merchant and via the UPS tracking number. When I inquired about the status of my exchange I did not receive a reply. I have made multiple attempts to contact them via email, text message, and phone calls and I have not received a response. They have not shipped my exchange or refunded my payment. I’m filing this complaint to ensure they do not continued to take advantage of other consumers.