Customer purchased a used vehicle See attached Buyers Order in which they signed that they agreed to purchase the vehicle cosmetically AS-IS Customer contacted us about concerns with the rims The customer supplied us with pictures of the rims The area of concern was minor cosmetic defects in the chrome typical with a year old vehicle and we declined to replace them After reviewing pictures no personnel from Gold Coast agreed in any way to replace the rims Used Vehicle was purchased cosmetically AS-IS If consumer has any documentation to the contrary would they please provide it
Complaint: [redacted] I am rejecting this response because: Awaiting call backLeft a message for General Manager last week, and today for the Service Manager Regards, [redacted]
Customer purchased a used vehicle See attached Buyers Order in which they signed that they agreed to purchase the vehicle cosmetically AS-IS Customer contacted us about concerns with the rims The customer supplied us with pictures of the rims The area of concern was minor cosmetic defects in the chrome typical with a year old vehicle and we declined to replace them After reviewing pictures no personnel from Gold Coast agreed in any way to replace the rims Used Vehicle was purchased cosmetically AS-IS If consumer has any documentation to the contrary would they please provide it
Complaint: [redacted] I am rejecting this response because: Awaiting call backLeft a message for General Manager last week, and today for the Service Manager Regards, [redacted]