C & H Complete Auto Svc

My mother car is 2005 Volv XC90 has been in the shop for a month now. Than promise my dad it would be repair within a week. Second time he went down to the shop they where repair another car before my mother car and told him the other person need it in a hurry. There after every time we try calling his #XXX-XXX-XXXX no one answer or return our phone call. We went down to the shop the get the car back several time and it is never open!