C & D Screen & Glass Company

September 6, 2017RE Revdex.com Complaint, ID [redacted] To Whom It May Concern:We received the complaint for the [redacted] project(August 18, 2017) After the cover was installed the [redacted] asked to have 44” wide extension(Going left an additional 44”) to cover the rest of the back of the houseThe sales person gave them a cost of $1,to install the additional cover, which they thought was too highThe cost of the 12’ x 17’ cover was $3,825.00, sq ft at a cost of $sq ftThe additional is approximately sq ft, $times equals $900, so we offered thatThey said still too highWe offered to come down $if they would come up $they said no to thatThe salesman spoke with Mrs [redacted] on August and determined we could move the cover to the left side of deck, originally designed to be thereOn August the [redacted] determined that would not work, leaving holes where post were fastened to the deckWe believe $is a fair offer.Sincerely________________________Gregory H***

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it If you and the business have reached an agreement and compliance is set for a future date, we trust the business will comply Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] ***