Busy Bee

As [redacted] mentions, a full value replacement insurance was not purchased at any point of her moveThere for, by law, [redacted] is only entitled to get the limited liability coverage of $per lb per article and nothing else.The list of items that [redacted] claims that are missing is no more than lbs @ $per lb per article would be $[redacted] even admits to receiving **lls from us but still refuses to answer or **ll back.Great Heights Relo**tion's final offer, out of good faith only, is $We find any more than fair due to the fact that no insurance was purchased

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint Regards, This company has never mentioned a settlementAlso, I did not sign saying I'd received everything Great heights contracted the delivery out to a 3rd party and I asked them where the missing boxes were and they said I needed to contact Great HeightsSo I did and they tried to justify why the items were not compensable since I had a returned checkI was in the hospital and communi**ted that with [redacted] ***I believe Great Heights has tried to **ll me this morning but there no messages on my phoneI would like their communi**tion to in writing so I **n have a proof of our communi**tion No I didn't get the insurance be**use I trusted the company to deliver the itemsThere were boxes that never got deliveredI would like at least to compensate for the items that never got to my lo**tion

The only reason that *** did not receive the $is be**use she did not accept the settlement or confirm it at any point.*** will need to contact us in order to confirm a mailing address as well as fill up a settlement formShe may contact me @ *** *** ***Sincerely,***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.   
Hello,  I recently contacted Revdex.com about great Heights Relo**tion. At the begininning of [redacted] we settled on an amount of $300.00. To date, I have not received this payment. PLease let me know what the next step is.   Thank you,   [redacted]
Regards,

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me for now. I will also be filing a dispute in small claims court.

[redacted]'s household goods were delivered on [redacted] signed both of her inventory pages (see attachments) approving that all had been delivered.On [redacted] sent us an email claiming that some items were not delivered. We ha replied back saying that we will...

investigate in to it even though it was all delivered and signed by [redacted].[redacted] did not purchase any kind of insurance that was offered to her, she chose the limited liability overage of $0.60 per lb per article.The items that [redacted] claimed that were missing are all PBO ( Packed By Owner) and we are not liable for the content inside boxes and bins if they are not packed by us.There is no solid proof of what was in [redacted]'s boxes due to the fact that we did not pack the boxes.We tried **lling [redacted] multiple times with an offer of $300, even though we were not obligated to do so and was purely out of good faith but she never answers or returns our **lls.[redacted]'s communi**tion was very poor through out the whole process and it started when her check returned and we were not able to get a hold of her for over 3 months. All together, we attempted to reach [redacted] 23 times as of [redacted] when her check was returned and through out [redacted], when we tried to settle with her.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  
Regards,
  This company has never mentioned a 300 settlement. Also, I did not sign saying I'd received everything.  Great heights contracted the delivery out to a 3rd party and I asked them where the missing boxes were and they said I needed to contact Great Heights. So I did and they tried to justify why the items were not compensable since I had a returned check. I was in the hospital and communi**ted that with [redacted]. I believe Great Heights has tried to **ll me this morning but there no messages on my phone. I would like their communi**tion to in writing so I **n have a proof of our communi**tion.  No I didn't get the insurance be**use I trusted the company to deliver the items. There were boxes that never got delivered. I would like at least 1000.00 to compensate for the items that never got to my lo**tion.

As [redacted] mentions, a full value replacement insurance was not purchased at any point of her move. There for, by law, [redacted] is only entitled to get the limited liability coverage of $0.60 per lb per article and nothing else.The list of items that [redacted] claims that are missing is no more than 100 lbs @ $0.60 per lb per article would be $60.00[redacted] even admits to receiving **lls from us but still refuses to answer or **ll back.Great Heights Relo**tion's final offer, out of good faith only, is $300. We find any more than fair due to the fact that no insurance was purchased.